If you suspect unauthorised access or need to temporarily secure your Raisin UK account, follow the steps below to freeze your account.
- Log in to your Raisin UK account.
- Hover over your initials in the top-right corner then click on 'Account Details' from the menu.
- In the Password text box, enter your account password.
- Click the 'Freeze Account' button.
Once you click the button, your account is immediately blocked, and you will be logged out.