We advise that you check your nominated bank account details carefully when both setting up your Raisin UK Account, and when making withdrawals. If the bank account you have withdrawn funds to does not belong to you, you should immediately contact your bank or building society, and advise them that you have made a mistake and sent money to the wrong account. Your bank or building society may be able to take action under the ‘misdirected payments’ code of best practice, and recover the money for you.